eGain Communications Corporation
Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interac
http://www.egain.com
Site keywords:
email management, email service management, email management solution, inbound email processing, email response management, email customer service, knowledge customer service, knowledge management software, knowledge contact centre, knowledge base, eservices software, e-service, web site self-ser...